| Oxytocin
and You
I
read an interesting story last week about the new
field of neuroeconomics. Scientists are trying to
understand what happens in people’s brains
as they make economic decisions.
One
good reason for this research is that traditional
macroeconomic models of how economies work are not
all that trustworthy. Microeconomics doesn't do
much better. You don't have to read the business
news very long to realize that there are a lot inconsistencies
between economic theory and the real world. These
scientists are trying to get a handle on what happens
in the brain as these decisions are made. After
all, much of what happens in our economy is a result
of the billions of decisions that millions of people
make.
We
all know that there are basically two brains, one
is emotional and the other rational. The emotional
brain is more concerned with the present and is
seeks outcomes that result in immediate gratification,
like spending money. It seems to have a tough time
evaluating future outcomes. The rational brain,
on the other hand, knows that spending money today
detracts from the money that is available for long-term
investment, as in saving for retirement. As a result,
many economic decisions result in conflict between
these impulses.
Researchers
are trying to "map" the brain, seeing
where activity occurs as decisions are being made.
In one of the experiments described they had two
people play an “economic game” while
they were in a Magnetic Resonance Imaging (MRI)
machine that allows their brains to be scanned real-time.
In this game each participant had a number of opportunities
to trust the other participant, or to betray that
trust. The researchers felt that the development
of trust must show up somewhere in the brain.
As
it turns out, this is true. As the game progressed,
the scientists could actually see brain activity
increase in certain areas as the result of the decision
to trust was revealed. When trust is developed there
is an increase in levels of the hormone oxytocin.
Like endorphins that are released in the brain by
other activities it literally feels good to trust
another person and to cooperate with him. This was
not necessarily obvious because the way the game
was constructed, there were opportunities for greater
economic payoffs by betraying trust.
Thinking
about this research confirmed two things that I
believe. The first is that much of mortgage marketing
is specifically designed to appeal to the part of
the brain that is derives pleasure from immediate
gratification. One example is the current craze
over the "option loan," the negative amortization
loan with the very low initial payment. In the last
twenty-five years there have always been loans like
this around and plenty of suckers to take them.
Of course, I get to see them a few years later and
we un-do the damage.
Another
model designed to appeal to the emotional brain
is the loan that has very low initial costs. People
like "free" or "closing costs are
only $395" advertising and they respond. Of
course, in both of these cases, if the rational
brain could be engaged to ask about the long-term
implications of these decisions, a lot fewer of
these loans would be done.
As
those who have read a lot of my articles know, I
am fascinated by consumer behavior, particularly
how people decide what mortgage to get and from
whom to get it. My experience is that most people
let their emotional brain run the show. With many
clients I have to help them un-learn old methods
and adopt methods that result in better results
for them. We do this by engaging the rational brain.
We talk about long-term goals and how best to reach
them.
This
does not mean that they don't feel good. I hope
that with all of my clients, the good feelings come
about as a result of an oxytocin jolt they get by
realizing the benefits of cooperation rather than
one that comes from some hokey appeal to immediate
gratification.
For
those who would like to see the entire article,
please e-mail me at randyj AT loan-wolf.com and
I'll e-mail it to you. For those who are interested
in even more information about behavior patterns,
there is an article in the latest Scientific American
magazine about monkeys and how they learn cooperative
behavior. We're primates too and I think that the
parallels are amazing.
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